Changes don’t stick unless the people in your organization want them to happen. And people don’t want changes to happen unless they truly believe it will be successful and will benefit the organization, their department and their job.
Even great “magic bullet” solutions soon lose their impact. The best improvements to infrastructure (processes, systems and organization structure) and cutting edge improvment tools don’t necessarily accomplish their intended purpose if they aren’t effectively linked with each other and with all stakeholders. And none of these changes by themselves will help build resilience for the long haul.
You can improve your organization’s ability to make sustainable changes while also increasing people’s desire to make changes. That’s the key to success: build ability (with tools, improved infrastructure) and desire (through increased group knowledge and trust) at the same time. My new book The DNA of the Resilient Organization and the Workshop of the same name will teach you how to embed resilience with every change project you undertake.
“Great book for the large or small organization. It has so much content focused on connecting the pieces of the structure, the culture and the thinking of the organization. And then Sandra gives example at each step on how it works and how it doesn’t work when those pieces do not come together. This is a book that pulls together the missing links to help an organization determine what is missing, so they can fix the problems moving toward synthesis and resilience.” Steve Harpham, Living Water Financial Advisors, Former Controller, UPS
“In this book Sandra Suran does a beautiful job of bringing together all the concepts that make up a resilient organization. Sandra has worked with our company a number of times over the years and has helped us be the resilient company we are. My management team is reading it to prepare us for the future.” Tom Kelly, President, Neil Kelly Company